Privacy Policy | Lucid Tech Labs

1. Introduction

Lucid Tech Labs LLC ("Company," "we," "us," or "our"), a Colorado limited liability company, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our products and services.

2. Our Data Philosophy — The ACI Data Framework

Our approach to data is governed by the ACI Data Framework, a three-tier system designed to maximize intelligence while protecting privacy:

Tier 1 — Sacred Data

Your proprietary information, trade secrets, and sensitive data. Never shared, never aggregated, never accessed by anyone other than you. This is protected by our CognitiveShield encryption framework.

Tier 2 — Your Data, Your System

Operational data used within your deployment to improve your experience. Transparent, auditable, and entirely under your control. You can export or delete this data at any time.

Tier 3 — Aggregate Intelligence

Anonymized, aggregated patterns that improve the ACI engine for all users. No individual data is ever exposed. Think of it like Waze traffic data — everyone benefits, nobody is identified.

3. Information We Collect

Information You Provide

Contact form submissions (name, email, company, message)
Account registration information
Communications with us (email, support requests)

Automatically Collected Information

Basic analytics data (page views, referral sources)
Device and browser information
IP address (anonymized where possible)

What We Don't Collect

We do not use invasive tracking or surveillance cookies
We do not sell your personal data to third parties
We do not build advertising profiles from your usage

4. How We Use Your Information

To respond to your inquiries and contact requests
To provide, maintain, and improve our services
To send relevant communications about our products
To detect and prevent security threats
To comply with legal obligations

5. Data Sharing

We do not sell your personal information. We may share data only in the following limited circumstances:

With service providers who assist in operating our services
When required by law or legal process
To protect the rights and safety of our users and the public
In connection with a merger, acquisition, or sale of assets

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain processing
Data portability
Withdraw consent at any time

We honor these rights regardless of your location. Contact us at privacy@lucidtechlabsllc.com to exercise any of these rights.

7. CCPA Compliance (California Residents)

If you are a California resident, you have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of your information. We do not sell personal information.

8. GDPR Compliance (EU Residents)

If you are a resident of the European Union, we process your data on the legal basis of legitimate interest or consent. You have the right to lodge a complaint with your local data protection authority.

9. Data Security

We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits. Our CognitiveShield framework provides additional protection layers for sensitive data within ACI-powered products.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised "Last updated" date.

11. Contact

For questions about this Privacy Policy or to exercise your data rights:

Lucid Tech Labs LLC
Denver, Colorado
Email: privacy@lucidtechlabsllc.com